I work in London, so I am usually well served by wool and fabric shops, if I need notions or trimmings my first port of call is JLP. In previous years I have bought sewing machines from them, fabrics almost by the bolt and I am sure that I have had the equivalent of a flock of sheep in wool.
I knew if I needed it, they would have it but something awful has happened... it started just before Christmas when the Children's Dep't swapped with the Knitting and Fabric Dep't... it was a smaller space but I was assured it was only for a few months. So I lived with it.
However, I had to dash up there today for a couple of bits and pieces and Oh my... it was awful. I swear someone has put the dep't into my washing machine on a really hot wash followed by a good hour in the tumble dryer. It had shrunk and really was no longer fit for purpose...
I asked for a pattern, remember those huge filing cabinets... all gone just a few baskets under a viewing table and a 10 day wait, but you know me, I want it and I want it now.
The wool had been dessicated by a wolf, there was little left, less than my local shops.
I spoke to the assistants, one lady got quite upset as she quietly said that although they had fought there corner... they found themselves with just a corner and no more. This is just not on. I spoke to a manager who nodded and said he took on board my comments... so I feel a letter coming on.
John Lewis, this is just good enough... so readers, if this is happening in your local store complain... if we lose the fabrics, wools and haberdashery, we will never get it back!